FAQ

The Community Summit North America 2025, in Orlando, Florida,, begins on Sunday, October 19th and runs through Thursday, October 23th.

The All-Access Summit Pass provided with Summit NA registration will start Monday, October 14th at 7:00am and conclude on Thursday, October 17th at 12:00pm.

Preconference tickets will also be available for AI Copilot and Biz Apps Partner Workshop which will take place on Sunday, October 13th.

Academy classes will be available Saturday & Sunday, October 12th-13th, and Thursday, October 17th, from 8:00am-5:00pm (lunch will be provided).

Please login to your Exhibitor Resource Center and click on the exhibitor registration tile in the bottom right-hand corner of the homepage. This will take you to your registration landing page where you can manage all of your staff. Any concern around this, please reach out to Katherine Robeson, katherine.robeson@dynamiccommunities.com

Please follow the instructions in your speaker acceptance email. Our team will audit registration monthly and associate any speakers that are also exhibitors with the exhibiting company. Any concern around that, please reach out to Katherine Robeson, katherine.robeson@dynamiccommunities.com

If you need to make any changes to your registration or contact details, please click on the "Manage Registration" link found in your confirmation email.

We are not offering a virtual option this year. However, the videos will be available on-demand on www.DynamicsCommunities.com with a membership. Memberships are not included with your registration, though, memberships can be purchased here*.

Yes, Transfer requests should be submitted to dynamiccommunities@eventpowersupport.com. Additional information regarding our Registration Policy can be found here*.

Transfer requests should be submitted to dynamiccommunities@eventpowersupport.com

Yes! We offer 15% off for groups of 5-11 and 20% for 12 or more. Click on the 2+ Group Registration button on the registration page here https://www.summitna.com/csna25/

First, you will need to register for Community Summit. Then, please visit https://www.summitna.com/hotel-reservations/ to learn more about hotel reservations. After registering, you can book directly with our partners here https://book.passkey.com/event/50758100/owner/6893/home

We are happy to help answer questions for your hotel reservations if you reach out proactively via email to dynamiccommunities@conferencedirect.com

We suggest reaching out to the hotel you booked at first. If you need additional assistance, please contact Conference Direct at dynamiccommunities@conferencedirect.com

Yes, we will be providing shuttles from our partnering hotels to the Gaylord Palms Convention Center

We do not offer this option, as we cannot guarantee that anyone added to such a list will receive the opportunity to book a room. We highly recommend securing your boarding accommodations as soon as possible with one of our partner hotels that still have availability.

If you present in two or more educational sessions, not including roundtables, you will receive a free conference pass.

"Speaker resources and materials are available on the speaker portal here*. - https://csna25-csna25.cm.mapyourshow.com/2_0/main/login
Any questions, please email:
Education: speakers@dynamiccommunities.com
Academy: academy@dynamiccommunities.com"

Speakers will be notified by the end of May. We thank everyone for volunteering to speak.

The agenda will be available on our site by July 11th

"May 31st - Sign Speaker Agreement
August - Speaker Call
August 31st– Final Speaker/Session Change Requests
September 29th - Hotel Room Block Closes
October 10th - Upload Session Materials/PPT/Handouts"

Call For Speakers - Guidelines & Tips

• Keep the content focused on education only. We will not be able to consider any sessions with sales materials or speaker's company products.
• Make sure your information is accurate and complete. Incomplete session details cannot be considered.
• Only submit as many sessions as your speaker is willing to present. It is possible that multiple sessions will be accepted for any speaker.
• Be as specific as possible. Generic topics like industry trends do not have the most value.
  • o Topics that are always in high demand: New features, Hot Tips and Tricks, Introductory Topics, Migration Tips, Panels, Process Improvements, '50 Tips in 50 Minutes', …
• For User by User! The audience gets a lot of value by learning from other users with real-life experience. It’s what Summit is all about

There will be a "New to Summit" orientation and a meet-and-greet scheduled. It’s important to connect with other first-time attendees, so you can get the most out of this event. We will have a veteran attendee work with you to ensure that you are prepared to maximize your experience. Final details will be available within the agenda.

"CPE credits are available for Academy Sessions only. Credits are delivered through our partners at the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

CPE stands for Continuing Professional Education. This impacts most CPAs, CMAs and other accounting professionals. Individuals in these roles are required to attain a set number of CPE credits each year to maintain their designated professional status."

There will be educational sessions for all levels and in different durations to fit within your schedule. These will include hands-on sessions and panels. Final details will be available within the agenda.

"Yes! We are proud to offer Academy again this year at Community Summit North America 2025 on October 17-19 and October 23rd. Classes are available that can be added to your registration for an additional fee.

What is Academy?
Academy consists of exclusive (paid separately), curated content to help users learn, grow, and develop. That’s it! We offer a variety of learning opportunities for all stages throughout learners’ professional journey with software.

Historically, it has been a supplement to Community Summit taking place before and we are offering a new set of classes again this year!

If you have any other questions about Academy, please email academy@dynamiccommunities.com"

Visit the Academy offerings page here* for more info on sessions.

Yes. There will be a track per product for attendees who are new to their product. 

Yes. We believe learning from others who have made a product move will help ensure you do not make the same mistakes. There will be content in various forms to learn about migrating.

Yes. We will have advanced level sessions, which will give you the tools to optimize your skillset in the relevant product category for you.

Yes. This event will help you make an educated decision about Dynamics products by giving you the opportunity to interact with real world examples.

"
Our cancellation and refund policy can be found here: https://www.summitna.com/registration-policy/

1. Registration is transferable to another individual if submitted in writing to dynamiccommunities@eventpowersupport.com, until the start of the event.

2. Reservations made up to June 2nd, 2025, are eligible for:
•Transfer to a colleague or team member or apply it to Community Summit 2025.
•Refunds on cancellations received on or before 11:59 PM, Pacific Time, August 14th, 2025. They will receive the refund 30 days after the request, less the $100 service charge. Credit card and financial transaction fees charged by third parties are not refundable. No refunds will be issued after 11:59 PM, Pacific Time, August 14th, 2025, or to those who are a no-show at the event.

3. Reservations made on June 3rd, 2025, and beyond are non-refundable. They may be transferred to a colleague or team member or applied to Community Summit 2026.

4. Virtual registration (if offered) may be upgraded to an in-person registration if you pay the difference between the virtual and the in-person registration fee.

5. Cancellations or changes must be submitted to dynamiccommunities@eventpowersupport.com. Refund requests should be made in writing/Email by the registrant or the credit card holder and submitted to SummitNA@dynamiccommunities.com.

6. If the original payment was by credit card, refunds will be credited back to the used credit card."

Please visit our Registration Policy page here* for full details.

Reservations made up to June 2nd, 2025, are eligible for:
•Transfer to a colleague or team member or apply it to Community Summit 2025.
•Refunds on cancellations received on or before 11:59 PM, Pacific Time, August 14th, 2025. They will receive the refund 30 days after the request, less the $100 service charge. Credit card and financial transaction fees charged by third parties are not refundable. No refunds will be issued after 11:59 PM, Pacific Time, August 14th, 2025, or to those who are a no-show at the event. Please visit our Registration Policy page here* for full details.

"Yes, Our mobile app will be available for Community Summit North America 2025 for both Android and iOS users approximately 6 weeks prior to the event.

"

We encourage you to check out www.VisitOrlando.com to see what Orlando has to offer.

You will first need to navigate to the Summit NA Agenda here: https://connect.summitna.com/8_0/explore/session-gallery.cfm? ; Then, click on "My Show Planner" in the top right corner, click on "Create Your My Show Account", then login with your credentials. Please note that credentials from previous Summits are not valid for Summit 2025. After creating your account, please navigate back to the full agenda, from there you can filter sessions, and add sessions you are interested in by clicking the "+" button. You can add your favorite exhibitors to your agenda as well. You can also update your profile and preferences bia the "my profile" button at any point.

We are not offering a virtual option this year. However, we are recording around 1/4 of all session and the videos will be available on-demand on www.DynamicsCommunities.com 30 days post show.